- Proactive Network and Systems Management
- Network Assessment and Inventory
- Microsoft Patch Management
- Spyware/Virus Protection and Prevention
- Real-Time Network Monitoring
- Unlimited Remote Technical Support
- Immediate Problem Diagnosis and Resolution
- Reports, reports and more reports -- monthly executive detail reporting
San Antonio,Texas 78205
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CSS-REMOTE is an affordable IT support management service, designed to reduce or in most cases eliminate computer downtime.
How? STATE-OF-THE-ART SOFTWARE. Our software automates the constant monitoring and management of your IT network. As a result Conetic engineers can proactively address day to day IT issues using automation; the result is a more reliable process, and a major reduction in technical time. The unique ability to constantly monitor the health of each computer and network device; local or remote, enables us to respond faster and more efficient when compared to traditional IT management services. For example: upon receiving an ALERT (from the monitor tools), Conetic's engineers are positioned to remotely connect to the computer having trouble. The net result of this forward thinking and configuration delivers support in minutes, instead of hours.
So how do we get started? The process starts by performing a NO COST site audit. The objective of the audit is to fully understand the current status of the computer network. Next, we matching your needs to our suite of automated management tools, and level of service required. Then your specific needs are matched to a FLAT-RATE monthly to month service fee.
Affordable -- Our flexible service plans allow you to purchase only the services your business need. Let us help you turn your computer system into an effective, efficient component of your growing business.
- Predictable Monthly Cost
- Increased Network, Internet and System Reliability
- Comprehensive Data and System Security
- Improved Employee Productivity